Page 5 - 客戶回饋



I should give this 5 star review back to last Oct. when Calvin help me everything for my car insurance. His very professional and helpful service impress me a lot. This is definite place to go for any insurance.
發布日期: 06 February 2017
發布者: Jeff Z.
Awesome and the agent is very professional and efficient. Nick Qu there has done an excellent job for my recent auto insurance adding. Great service.
發布日期: 03 February 2017
發布者: Chun W.
Emery was able to provide a quote on business insurance within 2 hours, then we received the certificate at the same day. I like her professionalism and efficiency!
發布日期: 01 February 2017
發布者: Kai L.
Cindy Hu is a great insurance agent on Kcal. She is very efficient and professional. She always has quick response to my question and application. Highly recommended her to everyone.

Raymond K.
發布日期: 31 January 2017
發布者: Raymond K.
I don't always buy insurance. But when I do, Ingrid whom works here is the agent to go.
發布日期: 20 January 2017
發布者: Chow J.
Our company was shopping for group health insurance and KCAL Insurance came on top! The main reasons are because of their fast response to questions and very helpful services to us which help us save time! Our service coordinator is Tiffany Lam and she provides Best Service ever!! Very knowledgeable & responsible!! Highly recommend ~ ~
發布日期: 16 December 2016
發布者: Amy F.
All staff is very professional and knowledgeable. YaWei help me with CoveredCA applicaition. Allie help me with Medicare application. I am extremely grateful for their patience and assistance.
發布日期: 14 December 2016
發布者: Erin P.
LILI FONG absolutely the best. She is extremely knowledgeable and helpful. Since my husband is turn 65 this year. We did not know anything about Medicare Card. LILI was able to help us to choosing health plans and explained the plans restrictions and benefits in every details. She is friendly and very patient. As long as LILI FONG is still working at KACL Insurance. We will coming back every year for a renewed!!!!!!

發布日期: 17 October 2016
發布者: Thulinh T.
This review specifically goes out to Yen Zhang. I called for insurance quotes on a Saturday afternoon and was so glad I got connected with Yen. Within a couple minutes, Yen knew exactly what I wanted, gave me an immediate verbal quote on the phone, and sent over the written quote with all the details I requested within a few minutes. She was quick and efficient, but also professional and kind. That afternoon, I decided on a policy and got in touch with Yen again. Within minutes after talking to her, she sent me a completed application for me to sign that I got back to her promptly. I admit I have high expectations for customer service and she met all of them. A few days later, she even called to follow up with me, making sure I had all my questions answered and clarifying any last details.

I would recommend anyone with insurance needs go to Yen, cause you won't be disappointed. It's people like Yen that make me want to come back to KCAL Insurance Agency.
發布日期: 11 October 2016
發布者: Alan C.
Joan is the most helpful specialist ever! She proves that KCAL does not only sell the policy but also try their best to help the customers after bad things really happen. I was in a car accident and had soooo much questions about the claim stuff. Now it is Saturday and my adjuster is apparently on weekend, while I really need to confirm something before Monday. Then, I tried calling KCAL at HH. Joan stepped into my shoes and answered all of my questions with her professional knowledge from medical to auto claim process based on my concerns. Very impressive!
發布日期: 01 October 2016
發布者: Lexie C.

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