Page 13 - 客戶回饋

客戶反饋

我們非常珍視您的意見,請提供您寶貴的反饋給我們.以下是部分來自我們客戶的證言:

Yvonne has been our house and auto agent over the years. She is very knowledgeable and professional. She is also very patient whenever I call for questions. She proactively keeps us updated for any promotions and events. I'm very lucky to have her as my agent.
 
發布日期: 03 September 2015
發布者: Gang L.
To whom it may concern:
I want to acknowledge Kris Wang's exceptional customer service. She was very diligent in following up with my case and meticulous in explaining the process of reinstating my insurance policy. She was very patient and professional as she answer all my questions. Please give her a hug for me. Jain & Suh Lai
 
發布日期: 02 September 2015
發布者: stephanie l.
as a new immigrant, I have no idea about the health and auto insurance. Refer by friend, I choose kcal to quote, Yen is super nice and explain the details to me with many examples so that I can know the coverage well. Nice experience with Yen and Kcal
 
發布日期: 28 August 2015
發布者: Sylvia L.
My overall experience with KAL insurance company has been nothing but satisfying. Yen is extremely helpful and has assisted me on numerous occasions, including car insurance and health insurance. She's extremely knowledgeable and definitely knows what she's doing, so I highly recommend her to anyone who needs an insurance agent!!
 
發布日期: 28 August 2015
發布者: Nancy C.
Yvonne has got us very good rates among the top tier homeowner insurance underwriters. We will definitely come back for any other insurance needs. We are highly recommend her to anyone who needs a professional and budget conscious insurance agent!
 
發布日期: 28 August 2015
發布者: Jane Z.
Maverick wang has been my agent for years, he's the best! Always accommodating and very communicative. I definitely will be referring customers to him!
 
發布日期: 11 August 2015
發布者: Michelle Y.
I had a very pleasant experience with Kacy. I had an issue regarding my insurance and some fees but she took care of me and got all the problems sorted out. She has definitely exceeded my expectations and I would highly recommend her. Thanks a lot for the pleasant experience! Will do business again.
 
發布日期: 27 July 2015
發布者: Joshua H.
I visited KCAL Insurance Agency a few weeks ago with my mom to find out how to change some personal information on my auto insurance policy. English is not my mom's first language and she tends to be fairly unfamiliar with how insurance policies work, but our agent, Amy Zhong, went above and beyond to provide great customer service by patiently taking the time to explain the details to her and advise us on the best course of action to take next in terms of updating our auto policy. Thanks a bunch!
 
發布日期: 07 July 2015
發布者: Sharlene C.
Been coming here for two years, and everyone there is very helpful. Yvonne the person I always go to is very committed in helping her customers and I highly recommend Kcal insurance. Will continue giving y business to them in the future.
 
發布日期: 23 April 2015
發布者: Wang N.
Great customer service support provided by KCAL. My agent, Ruth Chen, always carries a professional attitude whenever I contact for help or any questions. She always returns immediately even if she missed my calls. She works with passion and she cares about her customers. I called her yesterday for a professional advice on how to handle a double charge issue with my family doctor. She spent time to learn my situation and she was able to guide me to the right direction. I am very grateful to have Ruth as my insurance agent. Highly recommended her service!!!

BY THE WAY, IF YOUR FAMILY DOCTOR IS JACK XIPU WU, BE CAREFUL ON HIS CHARGES. EVEN IF YOUR VISITS AND TREATMENTS ARE COVERED BY THE POLICIES HE WOULD STILL TRY TO FIND SOMETHING TO DIG MONEY OUT OF YOUR POCKET. THIS GUY LOVES TO DOUBLE DIP INSURANCE COMPANIES AND HIS PATIENTS.
 
發布日期: 12 April 2015
發布者: Vince L.


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