客戶回饋

客戶反饋

我們非常珍視您的意見,請提供您寶貴的反饋給我們.以下是部分來自我們客戶的證言:

Sean Zhao had the best customer service. Very professional and meticulous. Had a very good response time with emails and was very willing to work with my family and I. Sean had an easy going attitude. I have worked with a couple other agents before and they were not as good as him.
 
發布日期: 11 June 2017
發布者: Steven C.
I want to give a five star review to Rikki Xu at this branch. She helped us a lot dealing with the family health insurance since 2015. Whenever I have a question ,she will explain it patiently to me and find the solution for me. So ..so helpful. Really feel grateful to have such a staff in Kcal insurance.

Li
 
發布日期: 02 June 2017
發布者: Li L.
Had some issues with accident claim need report . Came to office ask one of the worker named Bruce Yu . He was very nice and patience helped us called the insurance asked for a interpret . He also helped us looked up the house insurance estimate. good place to recommend^_^
 
發布日期: 01 June 2017
發布者: Melanie Z.
I never knew how helpful an insurance agency would be until I had problems with my health insurance. For four months, the company kept getting my bills incorrect. After hours of frustrated calls to customer service and months of no change, I decided to reach out to KCAL. Almost immediately, Kris Wang contacted me and offered to help. Not only was she able to get everything fixed within a month, she was great with following up on other concerns I had. If you ever need help, ask for Kris Wang!
 
發布日期: 05 May 2017
發布者: Joshua K.
我妈妈是华兴的客人,经常有各种问题麻烦Ingrid Shen小姐, 她总是耐心专业的帮我妈妈解决问题。 这样的customer service值得推荐!!
 
發布日期: 22 April 2017
發布者: Qiaosha Z.
我住在temple city, 去了你们San Gabriel的店 接待我的Agent叫Ingrid shen. 她对待业务非常专业细心, 为我考虑了很多方案。 节省了我很多时间。 非常推荐大家买保险的时候找她。
 
發布日期: 13 April 2017
發布者: HZ090762
Jecci Chen was a wonderful agent! She was very nice and patient with all my inquiries about my auto insurance. I had a great experience!
 
發布日期: 23 March 2017
發布者: Kayzoo Y.
My name is Joe and I loved my service at KCAL! Kris Wang helped me with setting up my health insurance application and she was extremely helpful - even on her birthday!
 
發布日期: 21 March 2017
發布者: Joe S.
KCAL is very responsible and reliable. My company has worked with KCAL for more than 7 years and we are very happy with the service they provide. Emery is so knowledgable, always replies promptly, and constantly looks out for us. It is good to do business knowing you have a reliable partner like KCAL and Emery.
 
發布日期: 17 March 2017
發布者: Terri T.
I like the service provided my KCAL, they are great insurance company, employees are very polite, friendly and efficient. my personal experience with Covered CA, sometime it is very complicated, especially every year you have to update your income and adjust your premium or get your 1095A form. KCAL help me a lot, I don't need to worry at all, I just write an email or call them, KCAL always respond fast and friendly. One of the rep. from KCAL is Kris Wang, she is so helpful, I like use YELP to to say thank you KCAL and Thank you KRIS, you are THE BEST!!
 
發布日期: 16 March 2017
發布者: Raymond L.

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